Facts & figures about the project
Workday was configured at Schwäbisch Media initial (HCM, Compensation, Absence, Integrations, Expenses, Recruiting) by another deployment partner. During the deployment, it became apparent that the expertise required in DE regarding Compensation, Absence and Expenses, as well as the integrations common here, could not be fully covered by the initial deployment partner.
Therefore, Mercer|Realright was asked in January 2018 to conduct a review of the implementation and carry out possible optimizations or localizations. This resulted in a complete optimization for Recruiting, Integrations and Absence, as well as one of the SDWorx Payroll interface. The functional area Time Tracking was newly implemented.
In addition, great importance was attached to the empowerment of the customer team, so that in a later project the areas “Advanced Compensation” and “Learning” could be configured in a coaching approach. Here, 60% to 70% of the work is carried out by Schwäbisch Media and Mercer provides support.
Primarily, it was about stabilizing the Workday implementation, as well as empowering the employees to configure functional areas themselves in a later stage.
Approach and services
Optimization of the existing implementation, as well as introduction of new functional areas by Mercer|Realright and by employees of Schwäbisch Media.
In terms of methodology, Mercer’s consultants listened a lot and carried out a needs analysis. Furthermore, the pain points of the initial deployment were recorded and solutions were developed. Based on this, we decided together which functional areas should be optimized and which should be additionally configured (Time Tracking, Advanced Compensation, Learning) and the implementation was started and completed quickly.
Project results and summary
All functional areas were optimised, new functional areas were implemented and the Schwäbisch Media employees were enabled to use and enhance Workday independently.
The joint project work with Mercer led to a significant optimisation of Workday at Schwäbisch Media. The employees were also able to become more familiar with the system and are now experts in Workday configuration. The dependence on external consultants was completely eliminated.Through the coaching approach of Mercer|Realright, Schwäbisch Media has largely developed Workday on its own and thus built up a high level of internal expertise in addition to the Workday Pro certifications.